Shipping Policy
Shipping Policy
At HSJewels, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic (India): 3–7 business days
- International: 7–15 business days (may vary depending on location)
Please note that delivery times are estimates and may be affected by external factors such as courier delays or customs processing.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number.
You can use this tracking number to monitor your shipment status.
Shipping Address Accuracy
Please ensure that all shipping details are correct at checkout. HSJewels is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delays, Lost or Stolen Packages
HSJewels is not liable for delays caused by courier services or unforeseen circumstances.
If your package is lost or delayed, please contact us at Email: hsjewels964@gmail.com, and we will assist you in resolving the issue.
Damages and Issues
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at Email: hsjewels964@gmail.com so we can evaluate and resolve the issue.
International Shipping & Customs
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees
- HSJewels is not responsible for delays due to customs clearance
Contact Us
If you have any questions regarding shipping, feel free to contact us at:
Email: hsjewels964@gmail.com
Saif Ali
6R4H+F55 Surat, Gujarat, Dhobi sheri 395003, Surat, India
8733054258