Privacy Policy

HS JEWELS

HSJewels operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HSJewels is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. It does not include information that is anonymous or de-identified.

We may collect or process the following categories of personal information depending on how you interact with us:


  • Contact Details: Name, address, billing and shipping address, phone number, email

  • Financial Information: Credit/debit card details, payment details, transaction information

  • Account Information: Username, password, security questions, preferences

  • Transaction Information: Products viewed, added to cart, wishlist, purchased, returned, or exchanged

  • Communications: Messages you send to us (e.g., customer support inquiries)

  • Device Information: IP address, browser, device type, network data

  • Usage Information: Interaction with the website, browsing behavior, activity patterns

Personal Information Sources

We may collect personal information from:


  • Directly from you when you create an account, place orders, or contact us

  • Automatically through cookies and similar technologies when you use our Services

  • Service providers acting on our behalf

  • Partners or third parties

How We Use Your Personal Information

We use your personal information to:

Provide, Tailor, and Improve Services


  • Process payments and fulfill orders

  • Manage your account

  • Deliver products and handle returns

  • Recommend products and personalize your experience

Marketing and Advertising


  • Send promotional emails, SMS, or offers

  • Show relevant ads based on your activity

Security and Fraud Prevention


  • Protect accounts and transactions

  • Detect and prevent fraud or misuse

Communication


  • Provide customer support

  • Respond to inquiries

Legal Compliance


  • Comply with laws and legal processes

  • Enforce our policies and terms

How We Disclose Personal Information

We may share your personal information:


  • With Shopify, vendors, and service providers (payments, hosting, shipping, analytics)

  • With marketing partners for advertising purposes

  • When you consent or request sharing (e.g., shipping, social logins)

  • Within our corporate group or affiliates

  • During business transfers (e.g., merger, sale)

  • To comply with legal obligations

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve services.

Your data may be shared with Shopify and third parties across different countries. Shopify may also use your data to enhance features across multiple merchants.

To learn more, visit Shopify’s Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. You should review their policies before sharing your data.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority.

If a child has provided personal data, a parent/guardian may contact us to request deletion.

Security and Data Retention

We implement security measures, but no system is completely secure. Avoid sharing sensitive information over unsecured channels.

We retain personal data only as long as necessary for:


  • Providing services

  • Legal compliance

  • Dispute resolution

Your Rights and Choices

Depending on your location, you may have rights to:


  • Access your personal data

  • Delete your data

  • Correct inaccurate data

  • Transfer your data

  • Opt-out of targeted advertising

You can unsubscribe from marketing emails anytime.

We may require identity verification before processing requests.

Complaints

If you have concerns about how we handle your data, contact us. You may also file a complaint with your local data protection authority if applicable.

International Transfers

Your data may be processed outside your country. We ensure appropriate safeguards such as standard contractual clauses where required.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions or wish to exercise your rights, contact us at:

Email: hsjewels964@gmail.com

Saif Ali

6R4H+F55 Surat, Gujarat, Dhobi sheri 395003, Surat, India

8733054258

For data protection purposes, HSJewels is the data controller of your personal information.